FREQUENTLY ASKED QUESTIONS
   

all commissions are DIGITAL-ONLY!
your personal information will never be publicly disclosed.
for commercial work, licensing, or collaborations, please contact me.




WHAT KIND OF ART DO YOU MAKE?


i specialize in 3 art styles: SKETCH, SEMI-REALISTIC and REALISTIC.
MOTION ART, LOGO & POSTER requests are also available. pricing is discussed privately.

art prints are now available on ETSYcheck prints for more info.


HOW DO I PLACE A COMMISSION?

order directly through services page and choose your preferred style.  payment can be made through the available payment methods, after which i’ll reach out via email or DM to discuss references and details.

WHAT PAYMENT METHODS DO YOU ACCEPT?

i currently accept PayPal, debit/credit card payments through my shop, and bank transfers.

bank transfers are currently available for clients in the United States, European Union, Morocco, Mexico, and Brazil. visit bank transfer for more information and to request payment details.

if your country isn't eligible for bank transfer, PayPal or card payment can be used instead.


HOW DO I PAY BY BANK TRANSFER?
visit bank transfer and follow the instructions to submit your payment request. please include the requested information in the contact form so i can confirm your order and provide the appropriate payment details privately.


DO YOU REQUIRE AN UPFRONT PAYMENT?

for standard commissions, payment is made at checkout. commercial and larger projects may require an upfront deposit or staged payments depending on the project.

DO YOU OFFER REFUNDS?

refunds are available only before beginning your request. once work has started, payments are non-refundable. revisions are free of charge during the commission process.

DO YOU DRAW NSFW CONTENT?

all commissions are safe for work. i do not accept nsfw, violence, or gore requests.

WHAT'S THE ESTIMATED DELIVERY TIME FOR EACH PRODUCT?

SKETCH: 3–5 days
SEMI-REALISTIC: 4–10 days
REALISTIC: 7–15 days

note:
you will be informed of the estimated timeframe during the process in case of any unforeseen circumstances.


DO YOU DRAW FAN ART?

yes! fan art is available for personal use, provided the request doesn't violate applicable terms or rights.

CAN I USE THE ART COMMERCIALLY?

commercial use and licensing are available for an additional fee. please dm or email me to discuss your project and rates.

DO YOU ACCEPT COMMERCIAL REQUESTS?

yes! for commercial projects, collaborations, brand work, or professional commissions, please dm or email me with your project details for a custom quote.

WHO OWNS THE ARTWORK?

unless otherwise agreed, copyright remains with MADVLLZ. purchasing a commission does not automatically transfer copyright or commercial rights. contact me for licensing or full rights inquiries.

DO I RECEIVE THE SOURCE/WORKING FILES?

final delivery includes the agreed-upon files. original working/source files are not included unless specifically agreed upon.

HOW CAN I RECEIVE MY COMMISSION?

completed artwork is delivered digitally via email or google drive in the agreed-upon high-resolution format. motion projects will be delivered in the appropriate video format.

WILL MY COMMISSION BE POSTED PUBLICLY?

after I send your finished artwork, i’ll check with you before sharing it on socials.